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Contact Culture Kings Customer Service

How to Reach a Person at Culture Kings

Verified Contact Information

Toll-Free Number:

  • 1-888-402-5359
    USA (SMS)
Call customer service
Send Message

Customer Service:

  • 1-424-372-8454
    USA
  • 1-323-951-0499
  • +649 527 0862
    Auckland, New Zealand
  • +61 130 025 4647
    Australia
  • +6 148 161 2756
    Australia (SMS)
  • +6 173 211 4838
    Brisbane City, Queensland, Australia
  • +6 175 592 2062
    Broadbeach, Queensland, Australia
  • +6 139 564 8382
    Chadstone, Victoria, Australia
  • +6 173 345 0511
    International
  • +6 139 929 5999
    Melbourne, Victoria, Australia
  • +6 450 825 4647
    New Zealand
  • +6 129 891 4712
    Parramatta, New South Wales, Australia
  • +6 189 325 7849
    Perth, Western Australia, Australia
  • +6 129 232 0473
    Sydney, New South Wales, Australia

Culture Kings Emails:

Customer Service
App Support
Legal
Privacy Inquiries

Culture Kings Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Culture Kings Phone Number
1 (888) 402-5359
Average Calls duration
3 minutes
Most Popular Culture Kings Email Address
orders@culturekings.com.au
Issue Resolution Rate
Low (2% reported full resolution)
Contact Method Distribution
93% phone, 7% email
Common Reasons for Contact
Request for information, return/ replace, shipping and delivery
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Culture Kings?

Most Popular Number:

(888) 402-5359
USA (SMS)
Total calls: 169 Issues resolved: 2 Last call: Apr 9, 2026

The primary Culture Kings customer service numbers in the US are +1 424-372-8454 and +1 888-402-5359, which is toll-free and can be used for SMS. For other inquiries, dial +1 323-951-0499. The international Culture Kings phone number is +61 7 3345 0511. Since the company is Australian, there are also Australian telephone numbers, one of them is: +61 130 025 4647 or +61 07 3211 4838, as well as the following Culture Kings contact number for clients from New Zealand: +64 9 527 0862. There are also other Australian phone numbers you on this page dedicated to the company.

Among Culture Kings contact email addresses in the United States are orders@culturekings.com.au for inquiries related to orders and privacy@culturekings.com.au in case of customer support and shipping issues. There are also Australian emails to reach out to Culture Kings customer support: ckapp@culturekings.com.au as well as privacy@culturekings.com.au for privacy-related inquiries. The company also has a presence on several social media in case you would prefer it over getting in touch with the company via Culture Kings email.

The Culture Kings headquarters is situated at Culture Kings Pty Ltd, 260 Archerfield, Queensland 4108, Australia. Another corporate office associated with the company is Sylvia Park Shopping Centre - Shop N004, 286 Mount Wellington Highway, Mount Wellington, Auckland 1060, New Zealand. The Culture Kings address in the United States is The Forum Shops at Caesars, 3500 S Las Vegas Blvd, Shop L27a4, Las Vegas, NV 89109, USA. There are also other locations in Australia, for instance, 420 George St, Sydney, New South Wales, 2000, Australia and 19-25 Russell St, Melbourne, Victoria, 3000, Australia.

The Culture Kings hours of operation depend on location. The US customer service has the following schedule: Sunday through Tuesday, 1 p.m. to 12 a.m. PST; Wednesday through Thursday, 1 p.m. to 3 a.m. PST; Friday, 3 p.m. to 11 p.m. PST, according to the Culture Kings website. The Australian general store and customer service hours are Monday through Friday, 7 a.m. to 9 p.m. AEST; on Saturdays and Sundays, 9 a.m. to 5 p.m. AEST. In New Zealand, Culture Kings support operates Monday through Wednesday, 10 a.m. to 9 p.m. NZST; Thursday through Friday, 10 a.m. to 12 a.m. NZST; on Saturday, the hours are 12 p.m. to 8 p.m. NZST.

If you don’t want to reach out to the company via a Culture Kings number or email, you can do so with the help of the website. Scroll down to the bottom of the homepage, find the Help section and Contact Us link underneath it. Once you click on it, you will see the FAQs section. Under it is the Culture Kings chat. Click on the live chat button to start a conversation. This Culture Kings contact option also appears in the bottom right-hand corner of the website.

PissedConsumer Club

Contact Information

Culture Kings Website:

Culture Kings Help Center:

Corporate Office Address:

Culture Kings Pty Ltd
260
Archerfield, Queensland 4108
Australia

Other Info (opening hours):

Hours:

Monday - Friday: 7am - 9pm (AEST)

Saturday - Sunday: 9am - 5pm (AEST)


Other Locations:

420 George St,

Sydney, New South Wales, 2000

Australia


19-25 Russell St,

Melbourne, Victoria, 3000

Australia


Sylvia Park Shopping Centre - Shop N004,

286 Mount Wellington Highway, Mount Wellington, Auckland 1060

New Zealand

More contact details

Summary of Culture Kings Customer Service Calls

214 TOTAL
CALLS
02:58 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Culture Kings?

Shipping and Delivery Question:

  • “Wrong shipping address on placed order”
  • “Package still says lable created after 2 days”
  • “Package still says label created after 2 days”

Request for Information Question:

  • “Checking to see if a product is going to come back in stock”
  • “Order status”
  • “Speak with customer service”

Return/ Replace Question:

  • “Return my money”
  • “Need to change the shipping address”
  • “Incorrect sizes”

Activation/ Cancellation Question:

  • “Y'all cancel my order”
  • “Cancel an order”
  • “Cancellation”

Refund Question:

  • “Refund”
  • “Order refund”
  • “Refunds”

Product/ Service Question:

  • “Problem with my order”
  • “Quality”
  • “Wondering how I can place a order without a signature. I iWork alot”

Payments and Charges Question:

  • “I got charged for an order I put in but I got no messages confirmation email or nothing and I got charged”
  • “Dispute”
  • “Can't find store credit”

Cards Question:

  • “Wrong card payment”
  • “A wrong card payment”
  • “Gift card”

Account Question:

  • “Money taken out of account”

Other Question:

  • “Have an issue with my order”
  • “I Didt recieve my order”
  • “Wrong hat color”

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